Sergio Trevino, Founder & CEO

Over 17 years at USAA, Sergio designed and led operational improvement across enterprise business operations, life and health insurance, annuities, investment management, retail banking, eCommerce, and information technology.

Complex environments. Uncompromising standards.

That experience is what Legal-OpX brings to law firms.

He holds a Lean Six Sigma Black Belt and is trained in Design for Six Sigma (DFSS) — three complementary data driven disciplines that together cover the full operational picture.

Lean removes the activity that consumes time without moving work forward.

Six Sigma eliminates the inconsistency between how work is supposed to happen and how it actually happens.

Design for Six Sigma builds new processes correctly from the start — so the problems don't get engineered in to begin with. Most firms only ever address the surface. This goes deeper.

His academic foundation includes a Master of Business Administration in e-Commerce Management from Our Lady of the Lake University and a Bachelor of Business Administration in Management Information Systems from Texas State University — disciplines that inform how operational improvement connects to business strategy and technology.